Labouré College is obligated to comply with other states’ laws regarding the delivery of distance education to residents of other states. Distance education includes 100% online programs, online programs that require some on-the-ground experience, certificate programs, and non-credit programs and/or courses that will be delivered to students residing outside the state of Massachusetts. State laws regarding distance education vary state-by-state, and even program-by-program within a state. 

Residency – Course and program availability varies by state. Admission into a program is granted at the time of initial acceptance into the program and is dependent on program availability in the state where the student is physically located at the time of admission. If a student moves to a different state after admission to the program, continuation within the program will depend on the availability of the program within the new state where the student is physically present. It is the student’s responsibility to notify the college of a change in physical presence. Whether military personnel stationed outside the state of Massachusetts may enroll or continue in a Labouré College distance education program, or not, is based on where military personnel are stationed.

Licensure – State authorization has no effect on state professional licensing requirements. If you are considering an academic program that leads to a professional license in your state, it is highly recommended that you first seek guidance from the appropriate licensing agency in your home state BEFORE beginning the academic program located outside your state. It is the student's responsibility to contact the appropriate licensing board in his/her home state to confirm whether a Labouré College program will meet the requirements for licensure in that state. Labouré College cannot confirm whether the course or program meets requirements for professional licensure in the student’s state. 

Complaint Resolution
Labouré College is committed to integrating institutional objectives in innovative ways to demonstrate excellence in all online programs. The College greatly values students’ experiences and urges all students to adhere to the Student Code of Conduct

When an issue is brought to the College’s attention, the College will take appropriate action to seek resolution. Students are encouraged to pursue Labouré College’s internal complaint procedures for any complaints before contacting external sources for resolution. Often, it is the case that communication with the course professor is the most direct route to resolving issues. If an issue cannot be resolved at that level, a student should contact the Academic Chair for guidance.

In addition, an Online Student Complaint Form can be downloaded here, and/or contact Dr. Gardner, Vice President of Academic Affairs. Please also refer to the Catalog and Student Handbook for detailed information regarding student expectations, rights, and complaint procedures.

NC-SARA Student Complaints Procedure

Labouré College operates under the approval of “NC-SARA” (National Council for State Authorization Reciprocity Agreements). As required by the NC-SARA student complaint process, a student must first attempt to resolve and file their complaint at the institution. For complaints not resolved at the institutional level, a student may file an appeal in one of the following ways (dependent on their state residence):

Massachusetts Residents' (Online or On-the-Ground) Student Complaint Procedure

For Massachusetts resident's complaints not resolved at the institutional level, they may file a complaint utilizing the Massachusetts Department of Higher Education's (DHE) non-SARA consumer complaint procedure and online form. Contact information to the DHE and link to the online form may be found below:

Massachusetts Board of Higher Education
One Ashburton Place
Room 1401
Boston, MA 02108

Non-Massachusetts Residents' (Online) Student Complaint Procedure (for out-of-state students from SARA member states not residing in Massachusetts)

For non-Massachusetts residents located in SARA member states with complaints not resolved at the institutional level, they may file a SARA complaint utilizing the Massachusetts Department of Higher Education's SARA Complaint Procedure and Online Form.

Non-SARA Member State Student Complaints Procedure

For residents not located in a SARA member state with complaints not resolved at the institutional level, you may contact the appropriate authority in your state of residence. Contact information can be found in the list of state agencies below.

List of State Agencies

Alabama Commission on Higher Education
P. O. Box 302000
Montgomery, AL 36130-2000

Alaska Commission on Postsecondary Education
PO Box 110505
Juneau, AK 99811-0505

Alaska Office of Attorney General
Consumer Protection Unit
1031 W. Fourth Avenue, Suite 200
Anchorage, AK 99501

Arizona State Board for Private Postsecondary Education
1400 W. Washington Street
Room 260
Phoenix, AZ 85007

Arkansas Higher Education Coordinating Board
Arkansas Department of Higher Education
114 East Capitol Ave
Little Rock, AR 72201

Arkansas State Board of Private Career Education
501 Woodlane, Suite 312S
Little Rock, AR 72201

California Bureau of Private Postsecondary Education
P.O. Box 980818
W. Sacramento, CA 95798-0818

Colorado Department of Higher Education
1560 Broadway, Suite 1600
Denver, Colorado 80202

Connecticut Department of Higher Education
61 Woodland Street
Hartford, CT 06105-2326

Connecticut Department of Consumer Protection
165 Capitol Avenue
Room 110
Hartford CT 06106
Consumer Complaint Hotline: (800) 842-2649

Delaware Higher Education Office
Carvel State Office Building, 5th Floor
820 N. French Street
Wilmington, DE 19801-3509

Delaware Attorney General
Consumer Protection Wilmington:
820 N. French Street 5th floor
Wilmington, DE 19801

District of Columbia Office of the State Superintendent of Education
Education Licensure Commission
810 First Street, NE
9th Floor
Washington, DC 20002

Florida Commission on Independent Education
325 W. Gaines Street
Suite 1414
Tallahassee, FL 32399-0400

Georgia Nonpublic Postsecondary Education Commission
2082 E Exchange Pl. #220
Tucker, GA 30084-5334

Georgia Nonpublic Postsecondary Education Commission
2082 E Exchange Pl. #220
Tucker, GA 30084-5334

Hawaii State Board of Education
P.O. Box 2360
Honolulu Hawaii 96804

Idaho State Board of Education
Attn: State Coordinator for Private Colleges and Proprietary Schools
650 West State Street
P.O. Box 83720
Boise, ID 83720-0037

Illinois Board of Higher Education
431 East Adams,
2nd Floor
Springfield, Illinois 62701-1404
Institutional Complaint Hotline: (217) 557-7359

Illinois State Board of Education
100 N. 1st Street
Springfield, Illinois 62777

Illinois Attorney General
Consumer Fraud Bureau
500 South Second Street
Springfield, IL 62706
Illinois Consumer Fraud Bureau Form
Consumer Fraud Hotline: (800) 243-0618

Indiana Commission on Proprietary Education
Attn: Director of Regulatory Compliance
302 W Washington Street, Room E201
Indianapolis IN 46204

Iowa College Student Aid Commission
430 E. Grand Ave., 3rd floor
Des Moines, IA 50309
Telephone: (877) 272-4456

Online Student Dispute Resolution Form

Kansas Board of Regents
1000 SW Jackson Street
Suite 520
Topeka, KS 66612-1368

Kentucky Council on Postsecondary Education
1024 Capital Center Dr #320
Frankfort, KY 40601-7512

Kentucky Board of Proprietary Education
911 Leawood Drive
Frankfort, KY 40601-3319

Kentucky Office of the Attorney General
Capitol Suite 118
700 Capitol Avenue
Frankfort, Kentucky 40601-3449

Louisiana Board of Regents
P.O. Box 3677
Baton Rouge, LA 70821-3677

Maine Department of Education
Complaint Investigator
23 State House Station
Augusta, ME 04333-0023

Maine Attorney General
Consumer Protection Division
6 State House Station
Augusta, ME 04333

Maryland Higher Education Commission
6 N. Liberty Street
Baltimore, MD 21201

Maryland Attorney General
Consumer Protection Division
200 St. Paul Place
Baltimore, MD 21202
Consumer Protection Hotline: (410) 528-8662

Massachusetts Board of Higher Education
One Ashburton Place
Room 1401
Boston, MA 02108

Department of Licensing and Regulatory Affairs
Corporations, Securities & Commercial Licensing Bureau
Corporations, Securities & Commercial Licensing Bureau
Administrative Services Section
P.O. Box 30018
Lansing, MI 48909 

Minnesota Office of Higher Education
1450 Energy Park Drive, Suite 350
St. Paul, MN 55108-5227

Minnesota Attorney General's Office
1400 Bremer Tower
445 Minnesota Street
St. Paul, MN 55101

Mississippi Commission on College Accreditation
3825 Ridgewood Road
Jackson, MS 39211-6453

Mississippi Commission of Proprietary Schools and College Registration
3825 Ridgewood Road
Jackson, MS 39211-6453

Mississippi Consumer Protection Division
Office of the Attorney General
State of Mississippi
P.O. Box 22947
Jackson, Mississippi 39225-2947
Mississippi Consumer Protection Complaint Form

Missouri Department of Higher Education
205 Jefferson Street
P.O. Box 1469
Jefferson City, MO 65102-1469

Montana Board of Regents
Office of Commissioner of Higher Education
Montana University System
2500 Broadway Street
PO Box 203201
Helena, MT 59620-3201

Montana Office of Consumer Protection
2225 11th Avenue
P.O. Box 200151
Helena, MT 59620-0151

Nebraska Coordinating Commission for Postsecondary Education
P.O. Box 95005
Lincoln, NE 68509-5005

Nebraska Department of Education
Investigations Office
301 Centennial Mall South
P.O. Box 98987
Lincoln, NE 68509-4987

Nebraska Attorney General
Consumer Protection Division
2115 State Capitol
Lincoln, NE 68509
Consumer Protection Hotline: (800) 727-6432

Nevada Commission on Postsecondary Education
3663 East Sunset Road
Suite 202
Las Vegas, Nevada 89120

New Hampshire Postsecondary Education Commission
3 Barrell Court #300
Concord, NH 03301-8531

New Jersey Commission on Higher Education
PO Box 542
Trenton, NJ 08625

New Jersey Department of Labor and Workforce Development
1 John Fitch Plaza
P.O. Box 110
Trenton, NJ 08625-0110

New Jersey Division of Consumer Affairs
124 Halsey Street
Newark, New Jersey 07102

New Mexico Higher Education Department /PPSD
2044 Galisteo St, Suite 4
Santa Fe, NM 87505-2100

New York Office of College and University Evaluation
New York State Education Department
5 North Mezzanine
Albany, NY 12234

New York Bureau of Proprietary School Supervision
New York State Education Department
99 Washington Avenue, Room 1613 OCP
Albany, New York 12234

New York State Department of State
Division of Consumer Protection
Consumer Assistance Unit
5 Empire State Plaza – Suite 2101
Albany, New York 12223-1556


The Licensure Division of the University of North Carolina General Administration serves as the official state entity to receive complaints concerning post-secondary institutions that are authorized to operate in North Carolina. If students are unable to resolve a complaint through the institution's grievance procedures, they can review the Student Complaint Policy (PDF), print out and complete the Student Complaint Form (PDF) and submit the complaint to:

North Carolina Post-Secondary Education Complaints
c/o Student Complaints
University of North Carolina General Administration
910 Raleigh Road, Chapel Hill, NC 27515-2688

For more information, call (919) 962-4550 or send an email to:

To file a complaint with the Consumer Protection Division of the North Carolina Department of Justice, please visit the State Attorney General's web page. North Carolina residents may call (877) 566-7226. Outside of North Carolina, please call (919) 716-6000. En Espanol (919) 716-0058.

If you choose to mail a complaint, please use the following address:

Consumer Protection Division
Attorney General's Office
Mail Service Center 9001
Raleigh, NC 27699-9001

North Dakota Department of Career and Technical Education
State Capitol – 15th Floor
600 E. Boulevard Ave. Dept. 270
Bismarck, ND 58505-0610

North Dakota Consumer Protection Division
Office of Attorney General
Gateway Professional Center
1050 E Interstate Ave. Suite 200
Bismarck, ND 58503-5574

Ohio State Board of Career Colleges and Schools
35 East Gay Street, Suite 403
Columbus, OH 43215-3138

Ohio Board of Regents
30 East Broad Street, 36th floor
Columbus, OH 43215-3414

Ohio Attorney General
Consumer Protection Section
30 E. Broad St., 14th floor
Columbus, OH 43215-3400

Oklahoma State Regents for Higher Education
655 Research Parkway
Suite 200
Oklahoma City, OK 73104

Oklahoma State Board of Private Vocational Schools
3700 Classen Boulevard
Suite 250
Oklahoma City, OK 731182864

Oklahoma Office of the Attorney General
Consumer Protection Unit
Attn: Investigative Analyst
313 NE 21st Street
Oklahoma City, OK 73105

Oregon Office of Degree Authorization
1500 Valley River Drive
Suite 100
Eugene, OR 97401

Oregon Department of Education
Private Career Schools Office
255 Capitol Street NE
Salem, OR 97310-0203

Oregon Attorney General
Financial Fraud/Consumer Protection Section
1162 Court St. NE
Salem, OR 97301-4096

Pennsylvania Department of Education
333 Market Street
Harrisburg, PA 17126-0333

Pennsylvania Office of Attorney General
Bureau of Consumer Protection
14th Floor, Strawberry Square
Harrisburg, PA 17120

Puerto Rico Council on Higher Education
PO Box 1900
San Juan, PR 00910-1900 

Puerto Rico Department of Justice
PO 9020192
San Juan, Puerto Rico 00902-0192

Rhode Island Board of Governors for Higher Education
Shepard Building
80 Washington Street
Providence, RI 02903

Rhode Island Department of Attorney General
Consumer Protection Unit
150 South Main Street
Providence, RI 02903

South Carolina Commission on Higher Education
1333 Main Street, Suite 200
Columbia, SC 29201

South Dakota Board of Regents
306 E. Capitol Ave, Suite 200
Pierre, SD 57501-2545

South Dakota Office of Attorney General
Division of Consumer Protection
1302 E Hwy 14 Suite 3
Pierre SD 57501-8053

Tennessee Higher Education Commission
404 James Robertson Parkway
Suite 1900
Nashville, TN 37243

Texas Workforce Commission
Career Schools and Colleges – Room 226-T
101 East 15th Street
Austin, Texas 78778-0001

Texas Higher Education Coordinating Board
1200 E. Anderson Lane
Austin, Texas 78752

Texas Office of the Attorney General
Consumer Protection Division
PO Box 12548
Austin, TX 78711-2548

Utah Division of Consumer Protection
160 East 300 South
Salt Lake City, Utah 84111

Vermont Department of Education
State Board of Education
Vermont Department of Education
120 State Street
Montpelier, VT 05620-2501

Vermont Attorney General's Office
109 State Street
Montpelier, VT 05609-1001

State Council of Higher Education for Virginia
101 N. 14TH St.
James Monroe Building
Richmond, VA 23219

Washington Higher Education Coordinating Board
917 Lakeridge Way
PO Box 43430
Olympia, WA 98504-3430

Washington Workforce Training and Education Coordinating Board
128 10th Avenue SW
PO Box 43105
Olympia, WA 98504-3105

Washington State Office of the Attorney General
1125 Washington Street SE
PO Box 40100
Olympia, WA 98504-0100
Washington State Office of the Attorney General Complaint Form

West Virginia Higher Education Policy Commission
1018 Kanawha Blvd E., Ste 700
Charleston WV 25301-2800

Community and Technical College System of West Virginia
1018 Kanawha Blvd. E., Ste. 700
Charleston WV 25301

West Virginia Office of the Attorney General
Consumer Protection Division
PO Box 1789
Charleston, WV 25326-1789

Wisconsin Educational Approval Board
30 W. Mifflin St., 9th Floor
P.O. Box 8696
Madison, WI 53708

Wyoming Department of Education
2300 Capitol Avenue
Hathaway Building, 2nd Floor
Cheyenne, WY 82002-0050

Attorney General's Office
123 Capitol Building
200 W. 24th Street
Cheyenne, WY 82002


This list includes contact information for all 50 states, the District of Columbia, and Puerto Rico and should not be construed as informative of what agencies regulate the institution or in what states the institution is licensed or required to be licensed. States, through the relevant agencies or Attorneys General Offices will accept complaints regardless of whether an institution is required to be licensed in that state.

Professional Licensure and Certification Requirements

Professional Licensure and certification requirements often vary state by state. At this time, Labouré College cannot confirm if programs meet the prerequisites for professional licensure or certification outside the Commonwealth of Massachusetts. Contact the appropriate State Licensing Board listed below. 

To discuss licensure requirements with Labouré College personnel, please contact the professional program:

Division of Nursing
Eileen Costello
BSN Associate Chair

Division of Neurodiagnostic Technology
Jacquelyn Polito, MHA, REEGT, RPSGT, RST

Division of Health Information Technology
Marilyn Gardner, PhD, JD
Vice President of Academic Affairs

Nursing Professional Licensure State Agencies

Alabama State Board of Nursing
770 Washington Avenue
RSA Plaza, Suite 250
Montgomery, AL 36104
Phone: (334) 242-4060

Alaska State Board of Nursing
Dept. of Commerce, Community & Economic Development
Professional Licensing
550 West 7th Avenue, Suite 1500
Anchorage, AK 99501
Phone: (907) 269-8160

Arizona State Board of Nursing
4747 North 7th Street
Suite 200
Phoenix, AZ 85014
Phone: (602) 771-7800

Arkansas State Board of Nursing
University Tower Building
1123 South University, Suite 800
Little Rock, AR 72204-1619
Phone: (501) 686-2700

California State Board of Registered Nursing
1747 North Market Blvd, Suite 150
Sacramento, CA 95834
Phone: (916) 322-3350

Colorado State Board of Nursing
1560 Broadway, Suite 1350
Denver, Colorado 80202
Phone: (303) 894-7800

Connecticut State Board of Examiners for Nursing
Dept. of Public Health
410 Capitol Avenue
Hartford, CT 06134
Phone: (860) 509-7603

Delaware State Board of Nursing
Cannon Building
861 Silver Lake Blvd
Suite 203
Dover, DE 19904
Phone: (302) 744-4500

District of Columbia State Board of Nursing
Department of Health
899 North Capitol Street, NE
Washington, DC 20002
Phone: (202) 442-5955 

Florida State Board of Nursing
4052 Bald Cypress Way, Bin C02
Tallahassee, FL 32399-3252
Phone: (850) 488-0595

Georgia State Board of Nursing
237 Coliseum Drive
Macon, GA 31217-3858
Phone: (478) 207-2440

Hawaii State Board of Nursing
PO Box 3469
Honolulu, HI 96801
Phone: (808) 586-2695

Idaho State Board of Nursing
280 North 8th Street, Suite 210
PO Box 83720
Boise, ID 83720
Phone: (208) 334-3110 

Illinois Department of Professional Regulation
James R. Thompson Center
100 West Randolph, 9th Floor
Chicago, IL 60601
Phone: (888) 473-4858

Indiana State Board of Nursing
Indiana Professional Licensing Agency
402 West Washington Street, Room W072
Indianapolis, IN 46204
Phone: (317) 234-2043

Iowa State Board of Nursing
River Point Business Park
400 SW 8th Street, Suite B
Des Moines, IA 50309
Phone: (515) 281-3255

Kansas State Nursing Board
900 SW Jackson, Suite 1051
Topeka, KS 66612
Phone: (785) 296-4929

Kentucky State Board of Nursing
312 Whittington Parkway, Suite 300
Louisville, KY 40222
Phone: (502) 429-3200

Louisiana State Board of Nursing
17373 Perkins Road
Baton Rouge, LA 70810
Phone: (225) 755-7500

Maine State Board of Nursing
161 Capitol Street
Augusta, ME 04330
Phone: (207) 287-1133

Maryland State Board of Nursing
4140 Patterson Avenue
Baltimore, MD 21215
Phone: (410) 585-1900

Massachusetts State Board of Nursing
Board of Registration in Nursing
239 Causeway Street, Suite 500
Boston, MA 02114
Phone: (617) 973-0900
Michigan Board of Nursing
Ottawa Towers North
611 West Ottawa, 4th Floor
Lansing, MI 48909
Phone: (517) 335-9700

Minnesota State Board of Nursing
2829 University Avenue SE, Suite 200
Minneapolis, MN 55414
Phone: (612) 317-3000

Mississippi State Board of Nursing
713 Pear Orchard Road, Suite 300
Ridgeland, MS 39157
Phone: (601) 957-6300

Missouri State Board of Nursing
3605 Missouri Blvd
Jefferson City, MO 65109
Phone: (573) 751-0681

Montana State Board of Nursing
301 South Park, 4th Floor
Helena, MT 59620-0513
Phone: (406) 444-5711 

Nebraska Health and Human Services System
Dept. of Health and Human Services, Nursing Section
301 Centennial Mall South
Lincoln, NE 68509
Phone: (402) 471-3121

Nevada State Board of Nursing
License Certification and Education
4220 South Maryland Parkway, Suite B300
Las Vegas, NV 89119
(888) 590-6726 

New Hampshire State Board of Nursing
21 South Fruit Street, Suite 16
Concord, NH 03301
Phone: (603) 271-2152 

New Jersey State Board of Nursing
124 Halsey Street
Newark, NJ 07102
Phone: (973) 504-6430

New Mexico State Board of Nursing
6301 Indian School Road NE, Suite 710
Albuquerque, NM 87110
Phone: (505) 841-8340

New York State Board of Nursing
State Education Building
89 Washington Avenue
Albany, NY 12234
Phone: (518) 474-3817

North Carolina State Board of Nursing
4516 Lake Boone Trail
Raleigh, NC 27607
Phone:  (919) 782-3211

North Dakota State Board of Nursing
919 South 7th Street, Suite 504
Bismark, ND 58504
Phone: (701) 328-9777

Ohio State Board of Nursing
17 South High Street, Suite 660
Columbus, OH 43215
Phone: (614) 466-3947

Oklahoma State Board of Nursing
2915 North Classen Blvd, Suite 524
Oklahoma City, OK 73106
Phone: (405) 962-1800

Oregon State Board of Nursing
17938 SW Upper Boones Ferry Road
Portland, OR 97224
Phone: (971) 673-0685

Pennsylvania State Board of Nursing
PO Box 2649
Harrisburg, PA 17105-2649
Phone: (717) 783-7142

Rhode Island State Board of Nursing
Department of Health
3 Capitol Hill, Suite 105
Providence, RI 02908
Phone: (401) 222-5960

South Carolina State Board of Nursing
Synergy Business Park
Kingstree Building
110 Centerview Drive
Columbia, SC 29210
Phone: (803) 896-4550

South Dakota State Board of Nursing
4305 South Louise Avenue, Suite 201
Sioux Falls, SD 57106-3315
Phone: (605) 362-2760

Tennessee State Board of Nursing
710 James Robertson Parkway
Nashville, TN 37243
Phone: (615) 741-3111

Texas Board of Nurse Examiners
333 Guadalupe, Suite 3-460
Austin, TX 78701
Phone: (512) 305-7400

Utah State Board of Nursing
Heber M. Wells Building
160 East 300 South
Salt Lake City, UT 84114
Phone: (801) 530-6628

Vermont State Board of Nursing
89 Main Street, 3rd Floor
Montpelier, VT 05620-3402
Phone: (802) 828-2396

Virginia State Board of Nursing
Perimeter Center
9960 Maryland Drive, Suite 300
Henrico, VA 23233-1463
Phone: (804) 367-4400

Washington State Nursing Care Quality Assurance Commission
Department of Health
Health Systems Licensing
111 Israel Road SE
Tumwater, WA 98501
Phone: (360) 236-2397

West Virginia Board of Examiners for Registered Professional Nurses
90 MacCorkle Avenue, Suite 203
South Charleston, WV 25303
Phone: (304) 744-0900

Wisconsin Department of Safety and Professional Services
Board of Nursing
PO Box 8366
Madison, WI 53708
Phone: (608) 266-2112

Wyoming State Board of Nursing
130 Hobbs Avenue, Suite B
Cheyenne, WY 82002
Phone: (307) 777-7601