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State Authorization

Labouré College of Healthcare is obligated to comply with other states’ laws regarding the delivery of distance education to residents of other states.

Distance education includes 100% online programs, online programs that require some on-the-ground experience, certificate programs, and non-credit programs and/or courses that will be delivered to students residing outside the state of Massachusetts. State laws regarding distance education vary state-by-state, and even program-by-program within a state. 

Residency – Course and program availability varies by state. Admission into a program is granted at the time of initial acceptance into the program and is dependent on program availability in the state where the student is physically located at the time of admission. If a student moves to a different state after admission to the program, continuation within the program will depend on the availability of the program within the new state where the student is physically present. It is the student’s responsibility to notify the college of a change in physical presence. Whether military personnel stationed outside the state of Massachusetts may enroll or continue in a Labouré College of Healthcare distance education program, or not, is based on where military personnel are stationed.

Licensure – State authorization has no effect on state professional licensing requirements. If you are considering an academic program that leads to a professional license in your state, it is highly recommended that you first seek guidance from the appropriate licensing agency in your home state BEFORE beginning the academic program located outside your state. It is the student's responsibility to contact the appropriate licensing board in his/her home state to confirm whether a Labouré College of Healthcare program will meet the requirements for licensure in that state. Labouré College of Healthcare cannot confirm whether the course or program meets requirements for professional licensure in the student’s state. 

Complaint Resolution

Labouré College of Healthcare is committed to integrating institutional objectives in innovative ways to demonstrate excellence in all online programs. The college greatly values students’ experiences and urges all students to adhere to the Student Code of Conduct

When an issue is brought to the college’s attention, the college will take appropriate action to seek resolution. Students are encouraged to pursue Labouré College of Healthcare’s internal complaint procedures for any complaints before contacting external sources for resolution. Often, it is the case that communication with the course professor is the most direct route to resolving issues. If an issue cannot be resolved at that level, a student should contact the Academic Chair for guidance.

In addition, an Online Student Complaint Form can be downloaded here, and/or contact Dr. Maria Altobello, Vice President of Academic and Student Affairs at academic_affairs@laboure.edu. Please also refer to the Catalog and Student Handbook for detailed information regarding student expectations, rights, and complaint procedures.

NC-SARA Student Complaints Procedure

Labouré College of Healthcare operates under the approval of “NC-SARA” (National Council for State Authorization Reciprocity Agreements). As required by the NC-SARA student complaint process, a student must first attempt to resolve and file their complaint at the institution. For complaints not resolved at the institutional level, a student may file an appeal in one of the following ways (dependent on their state residence):

For Massachusetts Residents and Online Students in Non-SARA Member States and Territories (Online of On-the-Ground) Student Complaint Procedure

If you have a complaint or concern that has not been resolved by Labouré College of Healthcare, you may file a consumer complaint with the Massachusetts Department of Higher Education (DHE) by using the consumer complaint form. The DHE consumer complaint form should be used by students who are located in: 

  • Massachusetts
  • Non-SARA Member States or Territories (e.g., California, Guam, etc.)

Contact information to the DHE and a link to the online form may be found below: 

Massachusetts Board of Higher Education
One Ashburton Place
Room 1401
Boston, MA 02108

In addition, for students located in a non-SARA state outside of Massachusetts such as California, you may wish to contact your home state agency listed below. If you are located in a SARA state, however, you must use the SARA Complaint procedure outlined below.

California Bureau of Private Postsecondary Education
P.O. Box 980818
W. Sacramento, CA 95798-0818

State Department of Education
Department of Education, Government of Guam
Federal Programs Division
500 Mariner Avenue
Barrigada, Guam 96931
Phone: (671) 300-1536
Website: https://www.gdoe.net/

For Online Students Located in SARA Member States and Territories Outside of Massachusetts

After you have exhausted the complaint procedures made available by Laboure College of Healthcare outlined above, if your complaint has not been resolved, you may file a complaint with the DHE by using the SARA complaint form. Please note: for SARA complaints, students are explicitly required to exhaust the institution’s available complaint procedures before filing a SARA complaint.

The DHE SARA complaint form should be used by students who are located in SARA member states and territories. This includes all students who are located in SARA member states and territories for the purposes of completing out-of-state learning placements, such as internships, practica, clinical experiences, etc. in SARA member states and territories outside Massachusetts.

Additional information from the DHE’s SARA complaint website is below:

The SARA complaint process is as follows:

  1. Students must first attempt to resolve their complaint using internal administrative procedures offered by the SARA institution.
  2. After all administrative remedies have been exhausted with the MA-SARA institution, the student may submit a SARA Complaint via the URL below.
  3. The Department shall send a copy of the complaint to the institution that is the subject of the complaint;
  4. Within 30 days of the date that the Department sends a copy of the complaint to the institution, the institution must provide a written response to the student and the Department.

The link to make a formal complaint with the Department of Higher Education (DHE) or to access additional information about DHE's complaint processes can be found here.

Non-SARA Member State Student Complaints Procedure

For residents not located in a SARA member state with complaints not resolved at the institutional level, you may contact the appropriate authority in your state of residence. Contact information can be found in the list of state agencies below.

Professional Licensure and Certification Requirements

Professional Licensure and certification requirements often vary state by state. Please note that Labouré College of Healthcare's programs for SARA students (programs which are available 100% online to students located outside of Massachusetts in SARA-member states and territories) do not lead to professional licensure. If you have questions regarding professional licensure, please feel free to contact the following staff members. 

Division of Nursing
Eileen Costello
BSN Associate Chair

Division of Neurodiagnostic Technology
Jacquelyn Polito, MHA, REEGT, RPSGT, RST

Division of Arts and Health Sciences
Doreen Richards, DHSc, MEd
Dean of Arts and Health Sciences

Alabama State Board of Nursing
770 Washington Avenue
RSA Plaza, Suite 250
Montgomery, AL 36104
Phone: (334) 242-4060

Alaska State Board of Nursing
Dept. of Commerce, Community & Economic Development
Professional Licensing
550 West 7th Avenue, Suite 1500
Anchorage, AK 99501
Phone: (907) 269-8160

Arizona State Board of Nursing
4747 North 7th Street
Suite 200
Phoenix, AZ 85014
Phone: (602) 771-7800

Arkansas State Board of Nursing
University Tower Building
1123 South University, Suite 800
Little Rock, AR 72204-1619
Phone: (501) 686-2700

California State Board of Registered Nursing
1747 North Market Blvd, Suite 150
Sacramento, CA 95834
Phone: (916) 322-3350

Colorado State Board of Nursing
1560 Broadway, Suite 1350
Denver, Colorado 80202
Phone: (303) 894-7800

Connecticut State Board of Examiners for Nursing
Dept. of Public Health
410 Capitol Avenue
Hartford, CT 06134
Phone: (860) 509-7603

Delaware State Board of Nursing
Cannon Building
861 Silver Lake Blvd
Suite 203
Dover, DE 19904
Phone: (302) 744-4500

District of Columbia State Board of Nursing
Department of Health
899 North Capitol Street, NE
Washington, DC 20002
Phone: (202) 442-5955 

Florida State Board of Nursing
4052 Bald Cypress Way, Bin C02
Tallahassee, FL 32399-3252
Phone: (850) 488-0595

Georgia State Board of Nursing
237 Coliseum Drive
Macon, GA 31217-3858
Phone: (478) 207-2440

Hawaii State Board of Nursing
PO Box 3469
Honolulu, HI 96801
Phone: (808) 586-2695

Idaho State Board of Nursing
280 North 8th Street, Suite 210
PO Box 83720
Boise, ID 83720
Phone: (208) 334-3110 

Illinois Department of Professional Regulation
James R. Thompson Center
100 West Randolph, 9th Floor
Chicago, IL 60601
Phone: (888) 473-4858

Indiana State Board of Nursing
Indiana Professional Licensing Agency
402 West Washington Street, Room W072
Indianapolis, IN 46204
Phone: (317) 234-2043

Iowa State Board of Nursing
River Point Business Park
400 SW 8th Street, Suite B
Des Moines, IA 50309
Phone: (515) 281-3255

Kansas State Nursing Board
900 SW Jackson, Suite 1051
Topeka, KS 66612
Phone: (785) 296-4929

Kentucky State Board of Nursing
312 Whittington Parkway, Suite 300
Louisville, KY 40222
Phone: (502) 429-3200

Louisiana State Board of Nursing
17373 Perkins Road
Baton Rouge, LA 70810
Phone: (225) 755-7500

Maine State Board of Nursing
161 Capitol Street
Augusta, ME 04330
Phone: (207) 287-1133

Maryland State Board of Nursing
4140 Patterson Avenue
Baltimore, MD 21215
Phone: (410) 585-1900

Massachusetts State Board of Nursing
Board of Registration in Nursing
239 Causeway Street, Suite 500
Boston, MA 02114
Phone: (617) 973-0900
Michigan Board of Nursing
Ottawa Towers North
611 West Ottawa, 4th Floor
Lansing, MI 48909
Phone: (517) 335-9700

Minnesota State Board of Nursing
2829 University Avenue SE, Suite 200
Minneapolis, MN 55414
Phone: (612) 317-3000

Mississippi State Board of Nursing
713 Pear Orchard Road, Suite 300
Ridgeland, MS 39157
Phone: (601) 957-6300

Missouri State Board of Nursing
3605 Missouri Blvd
Jefferson City, MO 65109
Phone: (573) 751-0681

Montana State Board of Nursing
301 South Park, 4th Floor
Helena, MT 59620-0513
Phone: (406) 444-5711 

Nebraska Health and Human Services System
Dept. of Health and Human Services, Nursing Section
301 Centennial Mall South
Lincoln, NE 68509
Phone: (402) 471-3121

Nevada State Board of Nursing
License Certification and Education
4220 South Maryland Parkway, Suite B300
Las Vegas, NV 89119
(888) 590-6726 

New Hampshire State Board of Nursing
21 South Fruit Street, Suite 16
Concord, NH 03301
Phone: (603) 271-2152 

New Jersey State Board of Nursing
124 Halsey Street
Newark, NJ 07102
Phone: (973) 504-6430

New Mexico State Board of Nursing
6301 Indian School Road NE, Suite 710
Albuquerque, NM 87110
Phone: (505) 841-8340

New York State Board of Nursing
State Education Building
89 Washington Avenue
Albany, NY 12234
Phone: (518) 474-3817

North Carolina State Board of Nursing
4516 Lake Boone Trail
Raleigh, NC 27607
Phone:  (919) 782-3211

North Dakota State Board of Nursing
919 South 7th Street, Suite 504
Bismark, ND 58504
Phone: (701) 328-9777

Ohio State Board of Nursing
17 South High Street, Suite 660
Columbus, OH 43215
Phone: (614) 466-3947

Oklahoma State Board of Nursing
2915 North Classen Blvd, Suite 524
Oklahoma City, OK 73106
Phone: (405) 962-1800

Oregon State Board of Nursing
17938 SW Upper Boones Ferry Road
Portland, OR 97224
Phone: (971) 673-0685

Pennsylvania State Board of Nursing
PO Box 2649
Harrisburg, PA 17105-2649
Phone: (717) 783-7142

Rhode Island State Board of Nursing
Department of Health
3 Capitol Hill, Suite 105
Providence, RI 02908
Phone: (401) 222-5960

South Carolina State Board of Nursing
Synergy Business Park
Kingstree Building
110 Centerview Drive
Columbia, SC 29210
Phone: (803) 896-4550

South Dakota State Board of Nursing
4305 South Louise Avenue, Suite 201
Sioux Falls, SD 57106-3315
Phone: (605) 362-2760

Tennessee State Board of Nursing
710 James Robertson Parkway
Nashville, TN 37243
Phone: (615) 741-3111

Texas Board of Nurse Examiners
333 Guadalupe, Suite 3-460
Austin, TX 78701
Phone: (512) 305-7400

Utah State Board of Nursing
Heber M. Wells Building
160 East 300 South
Salt Lake City, UT 84114
Phone: (801) 530-6628

Vermont State Board of Nursing
89 Main Street, 3rd Floor
Montpelier, VT 05620-3402
Phone: (802) 828-2396

Virginia State Board of Nursing
Perimeter Center
9960 Maryland Drive, Suite 300
Henrico, VA 23233-1463
Phone: (804) 367-4400

Washington State Nursing Care Quality Assurance Commission
Department of Health
Health Systems Licensing
111 Israel Road SE
Tumwater, WA 98501
Phone: (360) 236-2397

West Virginia Board of Examiners for Registered Professional Nurses
90 MacCorkle Avenue, Suite 203
South Charleston, WV 25303
Phone: (304) 744-0900

Wisconsin Department of Safety and Professional Services
Board of Nursing
PO Box 8366
Madison, WI 53708
Phone: (608) 266-2112

Wyoming State Board of Nursing
130 Hobbs Avenue, Suite B
Cheyenne, WY 82002
Phone: (307) 777-7601