Labouré College is obligated to comply with other states’ laws regarding the delivery of distance education to residents of other states. Distance education includes 100% online programs, online programs that require some on-the-ground experience, certificate programs, and non-credit programs and/or courses that will be delivered to students residing outside the state of Massachusetts. State laws regarding distance education vary state-by-state, and even program-by-program within a state. 

Residency – Course and program availability varies by state. Admission into a program is granted at the time of initial acceptance into the program and is dependent on program availability in the state where the student is physically located at the time of admission. If a student moves to a different state after admission to the program, continuation within the program will depend on the availability of the program within the new state where the student is physically present. It is the student’s responsibility to notify the college of a change in physical presence. Whether military personnel stationed outside the state of Massachusetts may enroll or continue in a Labouré College distance education program, or not, is based on where military personnel are stationed.

Licensure – State authorization has no effect on state professional licensing requirements. If you are considering an academic program that leads to a professional license in your state, it is highly recommended that you first seek guidance from the appropriate licensing agency in your home state BEFORE beginning the academic program located outside your state. It is the student's responsibility to contact the appropriate licensing board in their home state to confirm whether a Labouré College program will meet the requirements for licensure in that state. Labouré College cannot confirm whether the course or program meets requirements for professional licensure in the student’s state. 

Complaint Resolution
Labouré College is committed to integrating institutional objectives in innovative ways to demonstrate excellence in all online programs. The College greatly value students’ experiences and urges all students to adhere to the Student Code of Conduct. Please refer to the Catalog and Student Handbook for detailed information regarding student expectations, rights, and grievance procedures.

When an issue is brought to the College’s attention, the College will take appropriate action to seek resolution. Students are encouraged to pursue Labouré College’s internal grievance procedures for any complaints before contacting external sources for resolution. Often, it is the case that communication with the course instructor is the most direct route to resolving issues. If an issue cannot be resolved at that level, a student should contact the Academic Chair for guidance. While attending Labouré College, students residing outside of Massachusetts who desire to resolve a grievance should always follow the College’s student grievance procedure in the Catalog and Student Handbook. If a grievance cannot be resolved internally, students may be able to file a grievance with their states.

Maryland

Labouré College is registering with the Maryland Higher Education Commission for out-of-state online education programs. Labouré College’s grievance procedures describe the process for the filing and resolution of student complaints. They can be found in the Labouré College Student Handbook on pages 32-36. An institution is subject to investigation of complaints by the Office of the Attorney General or the Maryland Higher Education Commission. Any grievance that cannot be resolved internally, can be brought to the attention of the Maryland Attorney General. Consumer Protection Division, 200 St. Paul St., Baltimore, MD 21202 Telephone 410-528-8662/888/743/0823 (toll free)